Literate Privacy Policy

At Literate App, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our app on iOS, Android, or the web (hereafter referred to as the "App").

Literate is made by Literate Software LLC (literate.app), which is responsible for the data described in this policy.

Information We Collect When you use the App

We may collect certain information about you, including:

• Personal information you provide, such as your name and email address.
• Technical information, such as your device model and operating system, browser type, and IP address.
• Usage information, such as the features you use, the pages you visit, and the time and duration of your activities on the App.

How We Use Your Information

We may use your information to:

• Provide and improve our services, such as analyzing usage patterns and customizing content to better meet your needs.
• Communicate with you about the App, such as responding to your inquiries or providing technical support.
• Comply with legal obligations, such as responding to lawful requests for information.

Data Storage

We use Firebase, a third-party cloud-based platform, to store your data. Firebase provides secure and reliable data storage, and we have implemented appropriate measures to safeguard your information. However, we cannot guarantee the security of your data.

Analytics

We use Google Analytics to collect information about your use of the App. Google Analytics collects information such as how often users visit the App, what pages they visit, and what other sites they used prior to coming to the App. We use this information to improve our services and to understand how our users interact with the App.

Sharing Your Information

We may share your information with our service providers and business partners who help us to provide and improve our services. We may also share your information if required by law or to protect our legal rights or the rights of others.

Your Choices

You have the right to access, correct, or delete your personal information that we collect and maintain. You may also opt out of certain data collection and processing by adjusting your device settings or contacting us directly.

To delete your account and data, see Delete your account. If you borrowed a book, the lender keeps your name on that loan record. Copies of your data may remain in our encrypted backups for up to 30 days after permanent deletion, and then expire automatically. Crash reports, which don't include your books or posts, are kept for up to 90 days. We don't restore deleted accounts from backups.

Children's Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting a prominent notice on our website or by sending you an email.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at support@literate.app.